Returns & Exchanges
At MELO Labs, Inc., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing