Frequently Asked Questions
Everything you need to know about shopping with MELO Labs
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original packaging.
Do you offer international shipping?
Yes, MELO Labs ships to most countries worldwide. Please note that international delivery times vary by location and may be subject to local customs duties.
How can I track my package?
Once your order is processed, an email notification containing a tracking link will be sent to you. You can also track your status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products tested for quality?
Absolutely. Quality is our top priority. Every product at MELO Labs undergoes rigorous testing and quality control checks to ensure it meets our high standards before reaching your door.